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Store Policy

Payment:

We use Paypal as our payment processor. You do not need a paypal account to complete your purchase. After you choose check out with paypal, you will be directed to the payment option of logging into paypal or entering your payment without logging in.

If you prefer not to provide payment online, choose "pick up at store", then choose "pay at pickup". This does not mean we will not ship your order. By choosing these options, we will contact you for payment either by credit card over the phone or you can choose to send an etransfer for payment. We will make make shipping arrangements over the phone with you.

Shipping:

All packages are shipped via Canada Post Expedited Service
Most orders will ship within one business day
Shipping rates:
Ontario $10
Quebec $10
All other provinces and territories $14

Curbside Pickup

If you live in the area you may choose to pick up your items at the store.
You're pickup order is usually completed and ready for pickup within a few hours.

Returns

Cut fabrics, books, patterns, thread, kits, rulers and a few other items are final sale and cannot be returned unless they are defective. Other items may be eligible to be returned for a store credit within 30 days of original purchase, provided they are unopened and in “like-new” condition. Any shipping on returns will be at the expense of the buyer. The returned goods must include a copy of the receipt, your e-mail address, shipping address and phone number.  Contact us for a return authorization prior to returning.

Other questions? Please contact us at yeoldefabricshoppe@rogers.com or by telephone at 519-273-5773